By placing an order with us you are agreeing to accept the following terms and conditions.
GENERAL
All of our online services rendered through the https://drys.store website are provided by HONG KONG DRIS TRADING LIMITED, a private limited liability company incorporated under the laws of Hong Kong, with its registered address at UNIT 11, 9/F THE CLOUD NO.111 TUNG CHAU STREET TAI KOK TSUI HK, and its nature of business being the trade of footwear, bags, apparel, accessories, and beauty care products.
You must be 18 years old or older to use this site.
You warrant that all details you provide to drys.store for the purchasing of goods are true, accurate, current and complete. That the credit or debit card you are using is your own and that there are funds in the account to cover payment of the products ordered.
COMMUNICATION
You may contact us at nanayang@nanadrys.com and you agree that e-mail can be used as a long-distance means of communication.
ORDERS
All orders are subject to acceptance and product availability.A contract is formed between you and drys.store when the goods are despatched to you following your order. Until the goods are despatched the order may be cancelled without prior notice to you.
PRICE
The price for each item offered on this website comprises two parts:
- The sale price of the item from the supplier, the shipping cost for sending the item, and the service charge payable to https://drys.store for facilitating the supplier's sale of the item to you.
- The charge for the use and maintenance of the website, server and e-commerce platform.
PAYMENT
We accept payments via Visa and MasterCard (both debit and credit cards). We also support payments through Apple Pay.
https://drys.store is authorized by the supplier of the item(s) you have purchased to collect the price of the goods from you on their behalf.
DELIVERY
We offer worldwide shipping, and all items are dispatched from China via international logistics. When you place an order, the system will automatically recognize your shipping address and provide an estimated delivery time. Our shipping costs are calculated based on the actual weight and volume of the items. All shipping costs can be calculated here: https://drys.store/shipping-info, where you can get the most accurate shipping fee quote based on your order details and delivery address.
RETURNS & EXCHANGES
We want you to be 100% happy with your purchase — if you’re not, we’re glad to accept your return. All returned items must be unworn, unused, unmarked, and in their original condition, with all original tags and security straps attached. Returns must be shipped back to us within 28 days of receiving your order.
Regular sale items can only be returned for an exchange or Gift Card refund. Sale items marked as “3 for [GBP130]” or “[GBP45]” are non-returnable, so they cannot be accepted for a refund or exchange. Any other items labeled non-returnable (e.g., underwear) are also ineligible for refund or exchange.
You must return the items via your local postal service (e.g., Royal Mail/USPS) at your own expense.
The goods remain your responsibility until they reach us. Please package your return securely to avoid damage, and use a “tracked” shipping service.
All returned goods will be inspected. If you meet the above return conditions:
Refunds will be processed within 5 working days of us receiving your return.
For exchanges, we will deliver the replacement item to you free of charge — but any subsequent exchanges will incur a delivery fee.
Exchanges
Once we receive your return, we will inspect the goods. If you meet our return conditions, we will process your exchange:
If the replacement item is cheaper than the original, the price difference will be refunded to your original payment method.
If the replacement item is more expensive, you will need to purchase a Gift Card for the price difference amount.Exchanges take 2-3 working days to process before dispatch.
Refunds
Once we receive your return, we will inspect the goods. If you meet our return conditions, we will process your refund:
Refunds will be issued to your original payment method.
Regular sale items can only be refunded as a Gift Card for use on https://drys.store.
Undelivered Orders
If you refuse delivery from the courier, the item will be returned to us — and you will be responsible for any additional shipping costs incurred. If you no longer want your order, please accept delivery first, then return it to us in line with our return conditions.
If you cannot receive your order on the first delivery attempt, don’t worry: couriers will attempt delivery 3 times before returning the item to us, and they will contact you to coordinate. If your order is returned to us as undelivered, you may be responsible for additional shipping costs. Please use a shipping address where someone is available to receive the order.
PRIVACY POLICY
We do not intend to store, nor do we currently store, your financial details.
We do not disclose your credit or debit card details to third parties.
We will not sell, share, trade, or disclose any personal information we have obtained about our customers.
We collect the domain names or email addresses of visitors to our website, as well as aggregated information about which pages visitors access. We use this information to monitor the use of the website and improve its performance and usability. We also collect information you voluntarily provide, such as giveaway participation information, pre-access requests for our new releases, survey responses, comments, purchase and billing information, and your inquiry requests.
By using our website, you consent to the collation and use of the aforementioned information. If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
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ETHICAL TRADE POLICY
Modern Slavery Statement for Drýs
Introduction
At Drýs, we are committed to ensuring that modern slavery and human trafficking do not take place within our business or supply chains. We recognize the responsibility we hold as a fashion brand to uphold ethical standards and respect human rights at every stage of our operations.
Our Business
Drýs operates in the fashion industry, designing, producing, and distributing premium apparel and bags. Our supply chains are global and involve suppliers and manufacturers from various countries.
Our Policies on Modern Slavery and Human Trafficking
We have implemented a robust set of policies that reflect our commitment to acting ethically and with integrity in all our business relationships. These policies include:
Code of Conduct for Suppliers
Ethical Sourcing Policy
Worker Rights and Fair Wage Policy
Anti-Human Trafficking and Forced Labor Policy
We ensure that these policies are communicated to all our suppliers, contractors, and business partners.
Risk Assessment and Due Diligence
To identify and mitigate the risks of modern slavery, we conduct regular risk assessments of our supply chains. Our due diligence process includes:
Supplier audits and assessments
Worker interviews
Third-party verifications
Transparency in our sourcing practices